[Maintenance Notification] Friday, 01/Feb/08 0300-0500 CST

Dear Valued Customer, Crucial Paradigm will perform planned maintenance on the following date and time. Expected service impact is noted below but actual impact may vary. Date/Time: 03:00 CDT - 05:00 CST Friday, February 1, 2008 Reason for Maintenance: Router Upgrade Details: Crucial Paradigm will be upgrading a module on an edge ... Read More »

29th Jan 2008
s304 Stability Issues and Ruby On Rails

Dear Valued Customers, Some customers on s304.c4.crucialx.net (72.249.7.104) have experienced a few stability issues over the past 48 hours, currently most of the issues have been resolved, however there have been a few isolated incidences continuing to affect some users. The stability issues have been caused by cPanel’s recent upgrade ... Read More »

24th Jan 2008
Premium Network Outage

Dear Valued Customers,As some of you are aware we experienced a network outage earlier this morning, which was a result of one of our core routers config becoming corrupt.  Initially it had appeared our core router had failed, however upon investigation we found the core router to be up and running, but with none of the original config. Upon ... Read More »

14th Dec 2007
Premium Network Outage - Resolved

Dear Valued Customers, The outage we had experienced on our Premium Network has been resolved. If you are still experiencing issues we ask that you please submit a support ticket via our support desk (https://www.crucialp.com/support/). If you have any questions or concerns relating to this outage please also feel free to contact ... Read More »

14th Dec 2007
Updating PHP on All Shared/Reseller Hosting Servers

We will be performing upgrades to PHP 4 on all Shared/Reseller hosting servers today, you should not experience any downtime due to these upgrades.

If you have any questions or concerns, please do not hesitate to contact us.

Kind Regards,

Aaron Weller
Crucial Paradigm

1st Nov 2007
Crucial Paradigm Releases Affiliate Program

We are proud to offer something new to our customers! After receiving many requests we have today launched our affiliate program! It includes features such as real time tracking, monthly payouts and you will receive a $10 bonus just for joining. If you would like more information on our affiliate program please vist the below ... Read More »

30th Oct 2007
Savvis Network Connectivity (10-19-2007 - 8:31 pm CDT )

We experiencing some loss of connectivity at our DFW01 DC. Our upstream's network team is aware of the situation and is working diligently to get the issue resolved. If your server is affected by this and you have filled out a reboot ticket, please allow for all connectivity to be restored before filling out another ticket. As already stated, ... Read More »

19th Oct 2007
Crucial Paradigm Enables Shared SSL on all Shared/Reseller Accounts

Dear Valued Customers, Due to popular demand, we have enabled shared SSL on all our shared and reseller hosting servers.  To access shared SSL on your server, you use the following guide: 1. Find your server ID, this can be found in the client area or you can submit a tech support ticket to find out. 2.  Add the all characters ... Read More »

15th Oct 2007
Crucial Paradigm Modifies cPanel Anti-Spam Function to Reduce Faulty Email Blocking

4th October 2007Crucial Paradigm, a leading provider of Shared, Reseller, Dedicated and Managed Web hosting solutions, today announced it has responded to customer concerns and disabled cPanel’s “sender verify” feature. The feature, which was integrated into the latest release of the popular control panel, frequently causes ... Read More »

4th Oct 2007
s326 - phpsuexec

Dear Valued Customers,In the next hour we will be enabling phpsuexec on s326, this will add an extra layer of security. If for any reason you are receiving errors after this upgrade please submit a new tech support ticket and we will get the errors fixed for you! If you have any questions, concerns, or problems please submit a new tech support ... Read More »

2nd Oct 2007